Frequently Asked Questions
What areas do you service?
We deliver surprises and smiles to Carmel and surrounding neighbors! Delivery is complimentary within an eight mile radius of Carmel High School – 520 East Main Street, Carmel, IN 46032. A travel fee will be added beyond this radius.
When will my “yard card” arrive?
Your yard card is approximately a “DAWN to DUSK” rental on your special day. Hip Hip Hooray will set it up either the evening before, or early the morning of, depending on weather and inventory. Please leave a note in the comments of your order about your special day schedule. We aim to please and will do our best to accommodate! Please read terms and conditions for more information.
How do I prepare my yard for the display?
Please WATER YOUR YARD to aid in the installation process. Please cancel lawn service and turn off irrigation during the 24 hour period. Ensure pets are kept away from the signs. Weed eaters and their flying debris can cause irreparable damage to the signs. Once installed, please do not touch, move, or remove the signs.
Does someone need to be home or meet Hip Hip Hooray at the location?
We set up the greeting on our own! Please have the yard watered and ready to go.
Can I pick up the signs and set up myself?
No, we handle the magic of delivery, set up and removal!
Can I still purchase a yard card if I have a small lawn space?
Our letters are 2 feet tall, so please let us know if you have a smaller yard. A photo in advance would help us plan your set up!
Can I choose colors and graphics?
We offer specific colors to choose from. We will choose additional letters and graphics to complement your selections based on available inventory. You can make requests in the notes area of your order and we will do our best to accommodate. With over 200 decorative signs, there’s something for everyone!
How do I know if my date is available?
Choose the item you are interested in and check the calendar for available dates based on your selection. For birthday greetings, you may need to choose a different color for your date to open up. You are welcome to complete a special request and we may still be able to accommodate based on our inventory.
I want to share my yard card on Facebook and Instagram! How do I tag you?